Are you aware of older people who are apprehensive about rising bills and who are struggling to keep warm and eat properly?
There is a range of information, help and support available:
- Help with cost of living | Aberdeen City Council
- Aberdeen Community Trust | AFCCT have teamed up with The SPFL Trust to launch The Pittodrie Community Hub
- Food Poverty Action at CFine - Support Services
- Aberdeen City Council: Financial Inclusion Team - Provide free, impartial and confidential money advice. Tel: 01224 522 709
- Citizens Advice Bureau Free, impartial and confidential advice on issues such as benefits, debt, money, housing and employment. Tel: 01224 569 750 Email: bureau@aberdeencab.casonline.org.uk
- S.A.F.E Free and confidential benefits, budgeting and money advice. Tel: 01224 531 386
- Home Energy Scotland Provide energy efficiency advice. Tel: 0808 808 2282
- Shelter Scotland Free housing advice. Tel: 0808 800 4444
- Turn2Us Provide information and financial support. Tel: 0808 802 2000
- Breathing Space Confidential phoneline for anyone feeling low, anxious or depressed. Tel: 0800 838 587
- NHS Grampian healthpoints offer free and confidential health advice from trained advisors on a wide range of topics. Tel: 08085 20 20 30 (Mon-Fri, 9am-5pm)
- TLC provides support through its food bank services and Befriending Project. Tel: 01224 211 222 Email: info@tlc.org.uk
General information on keeping warm, safe and well this winter is available:
- Keep warm, safe and well this WINTER - booklet produced by NHS Grampian.
- How to prepare for bad weather - leaflet produced by Aberdeen City Council.
If you are concerned about an older adult, Hourglass Scotland provides:
- Support for older people who have experienced, or are at risk of, any kind of harm, abuse or exploitation.
- Support for anyone concerned about an older person e.g family, friends, neighbours, carers or health professionals etc.
- Information and advice relating to safer ageing and prevention.
The Hourglass Helpline is entirely confidential, free to call from a landline or mobile, and the number won’t appear on your phone bill. Help is just a phone call away.
Phone: 0808 808 8141 (Available 24/7) or visit Hourglass Scotland
If you are concerned that an adult might be affected by any kind of harm, abuse, exploitation or neglect or you have an urgent concern you can call any of the following numbers:
- Aberdeen City Adult Protection Social Work Team/Out of Hours Social Work Team (24 hours): 0800 731 5520
- Police Scotland: 101
- Care Inspectorate: 0345 600 9527
If you don't need urgent help or advice, and are clear that the adult is 'at risk', as defined by the Adult Support & Protection (Scotland) Act 2007 (see Guidance Note for more information), you can report your concern to Aberdeen City Council using the following Reporting Form. Find out more about protecting adults.
IN AN EMERGENCY ALWAYS CONTACT THE EMERGENCY SERVICES ON 999.