Our Charges

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Contributing to your adult social care (non-residential)

Aberdeen City Health and Social Care Partnership (ACHSCP) aims to help people live at home independently, safely, and for as long as possible. To help us to continue to be able to provide services to people with a range of needs, we ask them, if they can afford it, to make a contribution towards the cost of certain aspects of their care and support services. 

Decisions made in relation to charging are set within the overall context of increasing demand for services as a result of a growing, ageing population with increased incidences of multiple and complex needs and a corresponding reduction in the budget available. ACHSCP are having to provide more services with less money.  We are continually reviewing our service delivery and changing the way we do things to try to reduce costs, increase efficiency and achieve best value to avoid increasing the charges to those who use our services. Some level of charging is, however, inevitable.   

The charges are carefully considered to ensure that they are reasonable for people to pay and they take into account: 

  • The type of service provided and the recipient of the service.
  • The person’s ability to meet the cost.
  • What others in similar circumstances but living in different areas across Scotland are asked to pay.

Any charge made will not exceed the actual cost of providing the service. 

2024/2025 Charging Policy (Current) 

Our Adult Social Care (Non-Residential) Charging Policy details our current approach to charging for adult social care services and is designed to align with national and strategic priorities for Self-Directed Support (SDS). It relates to non-residential services only and includes our Housing Support services and some services provided by Registered Social Landlords (RSLs). 

New 2026/2027 Charging Policy

During the 2026/2027 financial year our charging policy will be changing.

The new policy builds on the changes made in 2024/25  and will implement ‘individual budget’ based charging for all non-residential social care services.

This means anyone who has an eligible need for a funded social care service will be told the full financial value of their service(s). If charges apply the client will be charged up to a maximum of 70% of the total cost of those services.

The new policy aims to ensure:

Fairness: By having the same charging model for all this ensures fairness and transparency in the provision of services to all clients who are eligible for social care services 

Equity: Contributing to your care will be based on financial assessments – no one will be charged more than they can afford.

Sustainability: The new policy enables us to continue to provide social care services to those who require them, while demand and costs to provide them are rising  in times of unprecedented budget pressures.

The details of this change will be communicated directly to affected clients at key points prior to implementation. This website will be updated to keep the public informed.

Most recent update

In February 2026 a letter was sent to all chargeable clients to advise on increases to current charges and to inform them that a change is coming. This letter is intended to be information only and no response is required. This information is also available as an easy-read letter with photo symbols.

You can find out more about the assessment process, eligibility criteria and contributing to your care on our accessing adult social care services document.

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